Privacy Policy and Terms & Conditions

Privacy Policy
Effective Date: 1/1/2025
BEC Innovations LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
  • Personal Information: Name, phone number, email address, mailing address, and payment details when you contact us or request services.
  • Automated Information: When you visit our website, we may collect device and browsing information through cookies, log files, and analytics tools.
  • SMS Communication Data: If you opt-in to receive SMS communications, we will collect and store messages per compliance regulations.
2. How We Use Your Information
We use your information to:
  • Provide and improve our services
  • Process payments and invoices
  • Respond to inquiries and customer support requests
  • Send important updates and SMS communications (with consent)
  • Comply with legal and regulatory requirements
3. SMS Communication
By providing your phone number, you consent to receive SMS messages from us regarding service updates, appointment confirmations, or other business-related communications. Standard message and data rates may apply. You can opt-out at any time by replying STOP to any message.
4. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information. We may share data with third-party service providers who assist in business operations (e.g., payment processors, scheduling software), only as necessary.
6. Your Rights & Choices
You have the right to:
  • Request access to or deletion of your personal information
  • Opt-out of SMS communications at any time
  • Adjust cookie preferences in your browser
7. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.
8. Contact Us
For questions regarding this policy, contact us at:
BEC Innovations LLC
128 Volunteer Drive Suite E
Hendersonville, TN 37075
contact@becinnovations.com

BEC Innovations LLC is committed to protecting the privacy and security of our users’ data. We implement the following measures to prevent unauthorized sharing, access, or misuse of personal information:

✅ Strict Access Controls:

  • Only authorized personnel have access to customer data, and access is restricted based on job role and necessity.
  • Multi-factor authentication (MFA) is required for internal access to sensitive information.

✅ Regular Audits & Monitoring:

  • We conduct routine security audits and access log reviews to ensure compliance with our data protection policies.
  • Unauthorized access attempts or anomalies are investigated promptly, and corrective action is taken as needed.

✅ No Unauthorized Data Sharing:

  • We do not sell, rent, or share user data with third parties without explicit consent, except as required by law or to fulfill service obligations.
  • SMS data is used exclusively for the purposes disclosed at the time of opt-in, and users can opt out at any time.

 

Terms & Conditions
Effective Date: 1/1/2025
Welcome to BEC Innovations LLC. By accessing or using our website and services, you agree to the following Terms & Conditions (“Terms”). If you do not agree, please do not use our services.
1. Services Provided
BEC Innovations LLC provides general contracting, remodeling, and construction services in Tennessee. Any agreements for work performed will be outlined in separate contracts.
2. Use of Website
  • Our website is for informational purposes only.
  • You may not use our site for illegal activities or unauthorized purposes.
  • We reserve the right to modify or discontinue the website at any time.
3. Communication & SMS Consent
  • By providing your contact information, you consent to receive calls, emails, and SMS messages from us.
  • Message and data rates may apply.
  • You can opt-out of SMS messages by replying STOP at any time.
  • You may receive SMS messages weekly or as needed based on your interaction with our services.
  • If you need SMS support, text ‘HELP’ for assistance at any time.
4. Payments & Estimates
  • All service estimates are non-binding until a formal contract is signed.
  • Payment terms, deposits, and invoicing are outlined in each project agreement.
  • Late payments may result in additional fees.
5. Limitation of Liability
BEC Innovations LLC is not liable for:
  • Indirect, incidental, or consequential damages arising from the use of our website or services.
  • Delays or damages caused by unforeseen circumstances beyond our control.
6. Intellectual Property
All website content, including text, images, logos, and designs, is the property of BEC Innovations LLC and may not be used without permission.
7. Governing Law
These Terms are governed by the laws of the State of Tennessee. Any disputes shall be resolved in the appropriate courts of Sumner County, TN.
8. Updates to Terms
We reserve the right to update these Terms at any time. Continued use of our website and services indicates acceptance of the changes.
9. Contact Us
For questions regarding these Terms, contact us at:
BEC Innovations LLC
128 Volunteer Drive Suite E
Hendersonville, TN 37075
contact@becinnovations.com